Quick Navigation
About These Terms

These Terms and Conditions govern your relationship with Teligus Networks Pvt Ltd and the use of our internet services, online payment facilities, and website.

1. Definitions

  • 1.1 "Customer" or "User" means any person who subscribes to or uses Teligus Networks' internet services, makes payments through our online platform, or accesses our website.
  • 1.2 "Company" or "TELIGUS" means Teligus Networks Pvt Ltd, a company incorporated under Indian law, providing internet services and related facilities through our website https://teligus.in/
  • 1.3 "Services" means internet connectivity services, online payment facilities, technical support, and all related services provided by TELIGUS to customers who agree to these terms and conditions.
  • 1.4 "Website" means the official website of TELIGUS located at https://teligus.in/ and all associated subdomains and services.

2. General Terms

  • 2.1 Agreement Formation These Terms form a legally binding contract between you (the Customer) and Teligus Networks Pvt Ltd for all services offered.
  • 2.2 Service Modifications TELIGUS reserves the right to add, modify, suspend, or discontinue any services at our discretion. We will provide reasonable notice for significant changes when possible.
  • 2.3 Acceptance of Terms By using our services or making payments through our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
  • 2.4 Legal Compliance You agree to use our services in compliance with all applicable local, state, and national laws and regulations.

3. Payment Terms & Security

Payment Security

Our payment gateway providers validate all credit card, debit card, and net banking details. TELIGUS does not store any sensitive payment information on our servers.

  • 3.1 Payment Processing All online payments are processed through secure, PCI-compliant payment gateways. You will not physically sign charge slips for online transactions.
  • 3.2 Payment Responsibility In case of any payment disputes, you remain liable for outstanding amounts owed to TELIGUS. We are not responsible for unauthorized transactions from your accounts.
  • 3.3 Transaction Fees Payment processing fees may apply as per your bank's rate chart. Additional charges for different payment methods will be clearly displayed before transaction completion.
  • 3.4 Payment Verification TELIGUS has no obligation to verify the authenticity of payments made from customer accounts, but reserves the right to investigate suspicious transactions.

4. Privacy Policy

  • 4.1 Data Security TELIGUS does not store credit card, debit card, or net banking details. All payment information is handled by certified payment processors.
  • 4.2 Information Disclosure We will not disclose your personal information except when required to:
    • Comply with legal requirements or court orders
    • Protect TELIGUS's rights and property
    • Enforce these terms and conditions
    • Protect the interests of our customers
  • 4.3 Information Sharing You authorize TELIGUS to share transaction history and account details with affiliates, banks, financial institutions, and credit bureaus as required by law or standard business practices.

5. Refund & Cancellation Policy

Important Notice

Refunds are processed at TELIGUS's discretion. Excess payments may be adjusted against future bills rather than refunded directly.

  • 5.1 Refund Eligibility Wrong or excess payments made through online transactions may be considered for adjustment against future bills at the discretion of TELIGUS officials.
  • 5.2 No Direct Refunds Direct cash refunds are generally not provided. Excess amounts will typically be credited to your account for future service payments.
  • 5.3 Service Cancellation Service cancellation requests must be submitted in writing. Partial month charges may apply based on usage and service terms.

6. Liability & Disclaimers

  • 6.1 Service Disclaimer All information and services are provided "AS IS" without warranties of any kind. TELIGUS does not guarantee uninterrupted service or complete accuracy of information.
  • 6.2 Limitation of Liability TELIGUS shall not be liable for damages including loss of business, profits, or data arising from service use, interruption, or inability to use our services.
  • 6.3 Third-Party Links Our website may contain links to third-party sites. TELIGUS is not responsible for the content, availability, or security of external websites.
  • 6.4 Force Majeure TELIGUS is not liable for service interruptions caused by circumstances beyond our control, including natural disasters, government actions, or infrastructure failures.

7. Additional Terms

  • 7.1 Governing Law These terms are governed by Indian law. All disputes shall be subject to the exclusive jurisdiction of courts in Ernakulam, Kerala.
  • 7.2 Severability If any provision is deemed invalid or unenforceable, the remaining terms shall continue in full force and effect.
  • 7.3 Amendments TELIGUS may modify these terms with appropriate notice. Continued use of services after changes constitutes acceptance of new terms.
  • 7.4 Entire Agreement These Terms constitute the complete agreement between parties and supersede all prior agreements regarding the subject matter.

8. Contact Information

Company Details

Teligus Networks Pvt Ltd
25/491 A, Nazreth
Mattancherry, Ernakulam
Kerala - 682002, India

Get in Touch

Phone: +91 99472 47050
Email: admin@teligus.in
Website: https://teligus.in/

Last Updated: December 2024